What to do if I have some specific requirements which needs some MIFOS customization?

In our offer we have also an additional technical support packages (available also to non-cloud customers):
- incident based: 8000$ per year for 8 support tickets with the possibility to buy additional 4 support tickets for 5000$. This support package can be applied only to incidents.
- time based: 4500$ per year for 20 person-hours per month (where not-used hours cannot be used after the end of the month), with additional work billed using hourly rate of 20$ per hour. This support package can be applied to any types of requests (questions, bugs, enhancements, etc.)

Please do not hesitate to contact with us in case of any other specific requests.

Is the cost of implementation/training included in the monthly plan?

No, it is not.